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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Unauthorized pay per view charges

I've been dealing with this for over a month by speaking to at least 5 representatives for hours on end. There are charges for pay per view on my account that I didn't authorize. We've had direct tv for 10+ yrs and we are NOT pay per view people. While I was on the phone with att, I was getting e

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Can't View/Download Monthly Directv Statement from ATT.com Anymore

Historically I could log on to ATT.com and view/download my Directv monthly statement. Due to changes (starting Dec 22) in ATT/Directv websites, I can no longer view my DirecTv statement online. Here's what happens...if I log in to ATT.com and select "View My Bill" under the "My Account" button, it

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87

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SETTING UP A DIRECTV ACCOUNT ON THE INTERNET

I HAVE BEEN TRYING TO SET UP AN ACCOUNT FOR DIRECTV SO I CAN ACCESS STREAMING. THAT SOB WAS NO HELP AT ALL,.   WITH THE COST OF EVERYTHING GOING UP I HAVE TO ELIMINATE SOME OF MY APPS.  ANY ANSWERS?

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132

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Canceling Directv

Since canceling my account I have received bills for different accounts and misinformation from representatives from start to finish. Called to cancel my account told I was paid up to date and just needed to return my equipment. Cancelled to change into a streaming platform (with directv now in mind

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628

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DirecTV satellite

In January, 2022, I asked a DirecTV associate to disconnect my satellite and connect me with DirecTV streaming. The associate of DirecTV satellite proceeded to harass and harangue me (she kept asking me why, and said she did not understand why I was changing to streaming, and then connected me with

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Accepted Solution

how do I cancel my direct tv service

Cannot fine a contact to cancel my service for direct tv!

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Loyalty discounts for DirecTV

I've been a DirecTV customer for 14 years. Now in May 2022 they no longer give loyalty credits for DirecTV customers. So on May 4th 2022, I scheduled service cancellation for May 25th 2022. I get a call from a DirecTV representative on May 5th at 9:30 am. Rep asks why I want to cancel, 

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8.2K

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Payment Options are BLANK for Paying DirecTV BIll...

I assume this started this month as I did not have this problem last month and I assume it has to do with the migration of DirecTV accounts back to the DirecTV website instead of using the AT&T site. Anyway, went to pay my bill for this month and forgot based on last month's interaction, DirecT

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158

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Multiple homes and equipment

I have a primary residence in Phoenix and a summer home in Colorado. I have dishes at both locations but have been taking my Phoenix DVR, video bridge and 3 mini Genies to Colorado when the snow melts.  I then call and have my service address changed.  Has worked for 5 years but during a

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363

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Billed By Other Provider

The Issue I'm having is when I attempt to pay my bill. I log in and got to Account Overview and scroll down to Total Balance and am met with the message: "Billed by other provider Your DIRECTV service is billed through another provider. Go to the website listed on your paper bill to see or pay you

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