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Why can't I stay signed in on ATT U-verse app?
The latest update to the ATT U-verse app on my iPad has caused a persistent issue where I am unable to stay signed in. Despite checking the "KEEP ME SIGNED IN" option, I am frequently prompted to sign in every time I want to view the guide. Is there a solution to this problem? Is there any ongoing e
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Watching U-verse TV
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U Verse tv channel malfunction
I cannot get my tv to change channels nor will it show the Guide. Volume control works. I’ve reset multiple times to no avail
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U-verse TV Equipment
233
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Issues viewing/downloading my bills each month
I get my bill, via email, each month. For the last 8 months, I click on the button in my email that states "View Your Bill". It brings up the att.com/myatt login. I log in. The screen goes white and states in the upper left corner "redirecting..." suddenly the Directv account overview page comes up.
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U-verse TV Account
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Return router
I returned the router using the supplied USPS label. I have a tracking number. The router was received by the " return agent" the next day. I received another letter, " final notice" I owed $159 for unperturbed equipment. The csa I just talked to tried to tell me to check with the post office blah b
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U-verse TV Equipment
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Accepted Solution
Official Solution
How can I track my refund
I cancelled my U-verse account middle of December and had a credit on my final bill and now the bill shows zero. Where is my refund for over $-154?
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U-verse TV Account
156
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S30 remote power button issue
The power button has stopped working It was programmed to turn on the ATT U-verse box, the TV, and the Audio Receiver. I can not clear the programed keys because when pressing the MENU button and the OK button nothing happens (ie POWER button does not light up). You can't get a replacement remote fr
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U-verse TV Equipment
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Retention Customer Service Nightmare
Anyone else have nightmare stories about having to call multiple times to beg for 'promotions' to keep your bill in the same ballpark from month to month? Anyone else have the experience of some representatives giving incorrect information - just told I had promotions for 12 months only to find out
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U-verse TV Account
254
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Intermittent Picture Freeze - U-Verse Signal Has Been Lost
Returned from a couple weeks vacation and discovered that my U-Verse channels now freeze every few minutes. The message screen about the U-Verse signal being lost will stay on for a couple of minutes then the picture will come back. Or I can change the channel and the picture comes right back, but i
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U-verse TV Equipment
2.5K
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TECH'S THAT LIE SAY YOU WONT BE CHARGED A DISPATCH FEE BUT YOU GET CHARGED
HAS ANYONE HAD A TECH DO A SERVICE CALL AND THEY TELL YOU THAT YOU WON'T BE CHARGED THEN YOU GET YOUR BILL AND THERE IS A $99 DOLLAR CHARGE LOL. I LOSE SIGNAL AT LEAST 8 TIMES A DAY WITH MY UVERSE AND IT HAS BEEN GOING ON FOR ABOUT 7-8 YEARS EQUIPMENT REPLACED TECHS OUT EVERY MONTH AND STILL HAVING
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U-verse TV Equipment
290
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ATT (Edited per community guidelines)
Once again for the 4th time my u-verse is out. I was blown off by the tech for repair now that have to reschedule. I wont have a repair til Tuesday which will mean my serrvice has been down for 6 days. I will be looking for other options as ATT rips you off for what you pay per month. They decent te
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U-verse TV Equipment
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