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U-verse TV

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TV Picture Turned Black But There's Still Sound

My husband and I were watching Disney+ and when we pushed the button on the U Verse Remote to play the next episode, the TV picture went black but there's still sound. My husband has tried: 1. Changing TV Channels (which we can hear the different channels but still can't see a picture) 2. Rese

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Compliment a customer service rep

I am wondering where I can send a compliment for a customer service rep at the Michigan Call center.  I had been dealing with issues with my uverse transfer for over two weeks and Jenny ([edited for privacy-please do not post personal or unique information such as but not limited to full names, empl

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Freezing Picture on all channel and all TVs

For past week I have had picture freezing on and off on all channels and all TVs. I called the support and they sent me a brand new gateway and a new TV receiver. all cables are new and firmly attached . after installation No change. Still getting picture frozen on and off on all channels and all T

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TV wireless receiver will not reset

The power, HD and Record lights are all on and holding the power button down for ten seconds does nothing. Unplugging does nothing. Last time all lghts were on like this unplugging the device corrected. I have two receivers in the house and the other one is okay

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Never received U-Verse TV equipment upon signing up, now AT&T requesting equipment returned after cancellation - what now?

When I signed up for a discounted AT&T bundle deal many years ago, it included landline, WIFI, and U-Verse. I didn't need the U-Verse TV because we use streaming services. So, when the AT&T rep arrived and installed our WIFI, I told him we didn't need the equipment, so we never got it. This

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Paramount plus and uverse

I cannot get any content to stream from Paramount Plus. I've done all the fixes, deleted and reinstalled app several times. I'm not sure why this won't work. It keeps saying program is not available. I have an Insigna Fire TV. All other apps are working fine.

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1.1K

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Accepted Solution

Cancellation billing policy

My service (U-verse and Internet) periods end the 28th of each month, with the bill due THE FOLLOWING month on the 7th day. IF I want to cancel mid month, what will I be charged?  Is there a proration of service charges for a partial month, or do I get stuck paying the whole month?

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Official Solution

Movie credit for outage?

I got an email from AT&T a few days ago offering a $6 on-demand movie credit because of the recent U-verse outage. But now I can't find the email. 😥 I know the credit was good only for a certain time period, but I don't remember what that time period was, and I don't remember what I have to do

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Official Solution

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Not allowing to log in to streaming paramount network

I have the AT&T u-verse u450 package and when I use my AT&T u-verse log in paramount network tells me it not in my subscription package, but it is on channel 1145/1146 for me. Need help please?

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Will UVERSE drop Showtime once it merges with paramount +

is Showtime leaving UVERSE

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