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equipment info
Hello, I am a satellite customer with 3 receivers, one HR24-200 DVR and two R22(w/HD)/200. Two receivers are pixelating, even without weather interference. I checked the signal strength for transponder and signal meter, all between 96-99. Seems like I'm having to hit the reset button more frequently
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Satellite Equipment
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Learn how to update your payment method, view your bill, and pay online.
Need to change your payment method? We got you covered! Go here and follow the steps to make that change.
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Satellite Account
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Loyal Customers get screwed by AT&T DirecTv new customer pricing????????
I am a customer since 2000, 24 years. That is loyal. I have issues that my bill every 6 months going up. I called AT&T Loyalty to help fix my bill by threatening account cancellation. They are not offering any more promotional discounts so just accept it. However, new customers can get a 2 year pric
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Satellite Account
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Constant loss of signal and pixelation of picture
I have been experiencing constant loss of signal on various channels. Some channels switch to internet, but then you can't record the program. Other channels do not have an internet source so the program is not watchable. The picture keeps going to a pixelated form which is very annoying. This happe
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Watching on Satellite
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Can I talk to someone now via phone?
Need to return satellite dish
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Satellite Equipment
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What aspects of my account can I manage online?
Getting started with your online DIRECTV account is easy and fun! Check out your account overview on our website to see and update your subscriptions whenever you need. Just click here to dive in!
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Satellite Account
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Pandora problem
Pandora stops playing a song after 1 minute. I reset both my receiver and signed off Pandora and signed back on and still is a problem
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Watching on Satellite
317
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Remote wont work with TV
My remote does not turn my TV off or on... I must do that manually... WHY!!! It's the standard remote you provide.
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Satellite Equipment
228
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MeTV has no sound
MeTV has been without audio for about a week now. This is the only channel I am experiencing this problem with; it is both DVR and live.
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Watching on Satellite
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