🚨 An important announcement about DIRECTV Community Forums 🚨


This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.


We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(2656)

Accepted Solution

equipment info

Hello, I am a satellite customer with 3 receivers, one HR24-200 DVR and two R22(w/HD)/200. Two receivers are pixelating, even without weather interference. I checked the signal strength for transponder and signal meter, all between 96-99. Seems like I'm having to hit the reset button more frequently

Question

265

7

0

Learn how to update your payment method, view your bill, and pay online.

Need to change your payment method? We got you covered! Go here and follow the steps to make that change.

Question

252

2

0

Closed

Loyal Customers get screwed by AT&T DirecTv new customer pricing????????

I am a customer since 2000, 24 years. That is loyal. I have issues that my bill every 6 months going up. I called AT&T Loyalty to help fix my bill by threatening account cancellation. They are not offering any more promotional discounts so just accept it. However, new customers can get a 2 year pric

Question

6.3K

63

Constant loss of signal and pixelation of picture

I have been experiencing constant loss of signal on various channels. Some channels switch to internet, but then you can't record the program. Other channels do not have an internet source so the program is not watchable. The picture keeps going to a pixelated form which is very annoying. This happe

Question

188

1

0

Where to return satellite dish?

Return satellite dish

Question

279

3

0

Closed

Can I talk to someone now via phone?

Need to return satellite dish

Question

78

0

0

What aspects of my account can I manage online?

Getting started with your online DIRECTV account is easy and fun! Check out your account overview on our website to see and update your subscriptions whenever you need. Just click here to dive in!

Question

103

0

0

Pandora problem

Pandora stops playing a song after 1 minute. I reset both my receiver and signed off Pandora and signed back on and still is a problem

Question

317

3

0

Remote wont work with TV

My remote does not turn my TV off or on... I must do that manually... WHY!!! It's the standard remote you provide.

Question

228

11

0

MeTV has no sound

MeTV has been without audio for about a week now. This is the only channel I am experiencing this problem with; it is both DVR and live.

Question

739

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?