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Replay button jumping too far back

Since the last update, when the replay button is pressed quickly several times, instead of jumping back 6 seconds per press, it jumps back to the last tick mark. This occurs with both recordings and live TV. I believe this is the only button with an issue. I’ve contacted DirecTV several times. The

Question

844

74

No proration of a bill is terrible

So.... this is the last time I will ever use any AT&T service.  Here is some background.  I called and cancelled my services and turned in my equipment on 3/2/24.  My billing period is from 2-29 to 3-28.  How in the world can a company bill for an entire month when I had the service for 3 days?  Thi

Question

452

9

Accepted Solution

Closed

Why was I charged for a ‘Free’ movie?

We received a ‘free’ movie via an email from DTV. We are now being charged for this supposedly ‘free’ movie. Why are we being charged for a free offer? How do I dispute this charge?

Question

2.4K

10

0

Gemini streaming limitations from wifi limitations

Please read carefully, it's not my setup, nor will rebooting fix anything. This is solely about the inherent limitations in Internet access in a Gemini. And warning: if you think that apps in the Gemini use the internet from the server, you are wrong. This is on a Genie 2 system with a Gemini altho

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771

10

0

Accepted Solution

Gemini remote

Can I use 2 Gemini remotes for one Gemini receiver in the same room? One for me and one for my wife.

Question

2.1K

26

0

In-Ability to login online or view my bill

I am having difficulties logging into my account online. I have contacted support two times already and no one can figure out why I am being logged out instantly after signing into the account. I am also not able to access the online watch function. I was advised on the first call with directv that

Question

235

2

0

Color Buttons Question

I'm using the RC66. So far I have found that none of the color buttons, except the Red button, do anything. Any way to assign commands to the other the buttons? (Green, Yellow and Blue) Also, I've programmed remote with my Dynex tv. Most commands work except the up/down buttons. In order for me to

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141

3

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Lost channels after my free tv launched

We have been directv customers for years. When my free directv launched a few months ago I  lost all of my PAID channels on my app (my free version took it over) Checking into other options for tv providers as I hate paying what we pay to lose access.  Reps in chat tell me they can’t remo

Question

141

3

0

Skips/Video/Audio Dropout on Recordings on HR44: eSATA a solution, upgrade, or abandon DirecTV?

I have an aging HR44. It serves one remote Genie client and is networked to an old HR22 that holds some precious and otherwise unavailable recordings.  For the last month or so, on recordings I am getting what I would call "skips".  To use one simple and obvious example . . . recordings o

Question

103

6

0

Closed

Voice control not working

Voice control occasionally stops working. When this happens I unplug and plug to reboot and that fixes it.  Is there anyway to reboot without unplugging?

Question

100

3

0

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