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box restarting

My receiver box keeps restarting I have unplugged everything checked connections everything nothing works

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NHL Center Ice mix channel

Why isn't there an NHL Center Ice Mix channel like there is for MLB Extra Innings and NBA League pass?

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202

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Free Genie Remote

I just received an e-mail for a free Genie Remote. All I have to do is give my e-mail, phone number and account number.  Is this a scam or real? Kathy Abbett

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Direct Tv stopped recording

Hello. I record Monday Night Raw. Today I noticed it was not set up to record tonight's episode. I deleted it from the recording series manager and added it back on. It recorded 54 minutes and when I went into recording history it says I stopped it when I was not even home. I have an HR44. Never had

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Error 615 no video signal

Have a H700-100 Genie 2 with 3 wireless mini's. been operational for 4 years no issues. nothing changed. Red flashing light on all 3 mini's. reset and rebooted everything. refresh signal, etc.... multiple calls to CS over 3 hours total. finally got them to dispatch. said it would be $99 service char

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Unable yo Log In to Directv Site

Am I the only one not being able t log into the Directv site?? James

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Missing ODD transponders on satellite 103 (ca) and 103 (cb) and no signal but transponder 18 -22-24 on 103 (s)

This started in late fall when trying to watch certain channels like 355 CNBC picture around noon would start to pixelate The it started saying .......771 Satellite signal issue do you want to watch in low resolution. Upon checking satellite signal I find I am missing ODD transponders on satellite

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App Library issues

We upgraded the receiver a few months ago to the Genie 2 and since then my Directv App doesn’t have the updated library of my recordings. It still shows recordings from the old receiver. The app says that the receiver is not connected to the internet but it is.  Called Directv and a “ticket” w

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173

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Cancelled account

I have canceled my account and have been told I do not need to return the equipment as it’s over 10 years old. However I was also told I will receive a letter telling me to return the equipment, I am confused. I asked for a letter or email stating the equipment does not need to be returned and was t

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HS17 -> Samsung TV problem

My Genie HS17 got a software update on 7/2. At that time, my Samsung TV stopped turning on and off correctly.  One example is that when I turn it off with my Directv remote, the receiver (I think HS25) shuts off but the TV goes off and then turns back on.  The remote works over RF (to rec

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