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Account

Anyone else notice their HR24s are now listed in the account as being streaming devices?

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I am getting a 771 error code

I am getting a 771 error code on both of my TV's. What happens is that DirecTV moves to the internet and continues to broadcast the picture. Is this a problem? Is my satellite dish no longer connecting with the satellite? My dish was temporarily moved to put in a new roof. Can this be the cause of s

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Receiver not ready for downloads

Not able to record or rewind to start to watch any shows

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Unordered "upgrade" and extension of programming agreement

One of my Genie Minis quit working on 6/12/24. The DirecTv technician arrived the next day (6/13/24) to replace it under my DirecTv Basic Protection Plan ($8.99/month).   This morning (6/14/24) I received an email from DirecTv that included "You are enrolled in DIRECTV Protection Plan Pre

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I cannot mute the tv using my directv remote.

I have a directv remote RC82V and it doesn’t allow me to mute the sound. I have to use the television remote. help. 

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Whole Home Equipment Upgrade - Do or Don't

I received a voice mail from DTV last week saying that I was eligible (as a long time customer since 2003) for a free equipment upgrade with NO commitment. I have the equipment listed below. What do you think about upgrading? I have not contacted DTV yet as I wanted to get expert opinions from the

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Trying to watch the Minnesota Twins

The directv app is not letting watch the Twins game

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Cancellation of Account Issues

My Direct TV account was cancelled in January, 2024. Equipment returned within the allotted time with receipt.  Direct TV did not cancel and is trying to push me to pay approximately $300 for time after account cancelled.  How do I solve this?

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Rebuffering

While watching satellite content (not streaming content) I often get a rebuffering message. It's a sunny day with no storms around. Any suggestions?

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Bay Area Regional Sports Network

I have DirecTV Satellite and subscribe to the Premier package that includes Bay Area Regional Sports Network to watch the SF Giants. I've been having problems with channel 696 when the Giants are on for a couple days now.  Received online support and she said she reset my service and it worked

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