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Wrong Local Channels on Stream but correct on Satellite

I used to live in St. Louis (63141), but 5 years ago moved to North Carolina (28078). My local channels on my Directv satellite reflect the local North Carolina channels accurately, but online and through any mobile app, they still show the St. Louis channels. The billing information has long since

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4k tv

I have a hr54-700 and just bought a new 4k TV. What do I need to do to get 4k on the TV?

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Watching pro sports

I asked this question over a year ago and I need to know if anything has changed... I am an avid watcher of baseball, football and basketball and an Xfinity customer with a DVR that has a hard drive. I record every game I watch. Last season and this season, Xfinity purposely caused all NFL games to

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Survey about service

The other day I talked with a female about my bill going up and about the sport package, the person was very rude and nothing was was accomplished. I will be canceling my account on the 10 November. I will need all boxes to ship my equipment back. The bill is to high and no one would work with me to

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Need boxes to return equipment

Account wi be closed on 10 November and needs boxes to return equipment. The price is to high for service and employee was very rude.

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Direct tv Streaming Gemini Device Blacking out

Having this error where my streaming device randomly blacks out for a couple of seconds, then goes right back to normal. i have tried to restart/ factory reset device but still having the same error. I have tested my internet as well the wifi is great and light is green. I have a Playstation right n

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Channels disappeared on app

Last night I suddenly lost most channels (only have about 20 channels still streamable, and none of the free channels are streamable anymore) on the app due to contractual obligations. Is this a glitch or actual contractual issues? Note that I’m a satellite customer using streaming on one of my TV’s

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Gemini missing Apps

Hi guys, I have a Gemini receiver in my living room and all of a sudden it’s missing the Apps. The only apps are the regular Directv apps like you’d see on a regular non android tv receiver. It’s almost like it thinks it’s a genie client. When I went to info, it doesn’t know much about itself. Just

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Gemini connectivity with Hotel wi-fi

I recently took my Gemini with me on an extended vacation and figured it would be ideal for accessing my recorded shows. But the resort had a wi-fi network where there was no password and simply had a checkbox to agree to their 'terms'. There was no way to 'accept the terms', so I couldn't get conne

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📺 Wondering what channels are part of your DIRECTV package?

Whether you're using a Satellite, or streaming, we've got you covered. Click here or from your home screen go to GUIDE to see the channels.

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