Just upgraded our 20-year-old avr with a Denon avr-S570BT. I have searched for hours to try to find an answer to why I cannot get it to pair with our Genie RC73 remote. The set up is the genie runs to the avr via HDMI in the SAT port, then from the avr to the tv via the monitor port to the HDMI arc

I am subscribed to the Sports Pack. However, every time I make an account change (e.g. adding Netflix to my bill), I lose channel 618 (Fox Sports 2). This is extremely annoying. How do I make sure my account is properly authorized so that I don't have to contact support every time I make a minor cha

Keeping your device updated shouldn’t feel like a plot twist. If you're using a Roku or Amazon Fire TV with DIRECTV, a quick software check can keep your streams smooth and your shows uninterrupted. 🔧 Amazon Fire TV: Your device should auto‑update, but you can confirm under Settings → Appstore. To

Initial powerup on Gemini Air has blue indicator. 30 seconds it turns flashing red and becomes very hot. Same sequence after each reset.

I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot

I am trying to program the RC73 remote to the Element 100" Mini-LED QLED TV (model EMQ600AE100G) but every code I've found online to manually enter into the remote wont work as well as having the receiver search codes. Is it just too new or ot doesn't like GoogleTV?

Hello from the past! Some of you might remember me from years gone by as I was active on the UverseTV board back in the day when there WAS an active Uverse TV board. I stuck it out as long as I could and swore they’d have to pry that UverseTV remote out of my cold dead hands but alas, the costs said

When I am watching DirecTV Stream recorded programs and fast forward at the commercials it will start buffering and then restart the program at the beginning. I check my internet speed and it is in the 250 to 350mbps, so it's not my connection. Appreciate any information that can be provided to elim

I can see LIBRARY of recordings on my DVR and on my iPhone DirecTV APP but not on my Windows 11 PC computer. Is this a feature or a bug? Thank you. When I click on LIBRARY I get this (but no programs show up): My Purchases Want to add to your collection? You can buy or rent titles from a DIRECTV rec

I have not been able to login to my DirecTV account for a few weeks now so, I figured I would give customer support a call to see if they could help me out. I went to DirecTV's website and called the following number, 800-531-5000, and while on the phone with the person, my computer stopped working