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Watching on Satellite
Watch your favorite shows and channels on Satellite.
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No tv reception
None of my tv's work but my desk top PC does. The box has green light next to where it is plugged in. Why can I not get the tv to work? The tv screen says "video connection lost, Result Code: 615 Please help!
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48
2
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CBS Freezing
When watching CBS, the picture will freeze while the audio continues. It only lasts a second or two, but is very distracting.
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328
8
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Freezing on channel 3 CBS
When watching CBS here in Michigan the channel will freeze for 3 ton5 seconds. It does not happen on any other station. 49056 is the zip code.
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491
3
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"Are you saying my Genie Mini went out for ☕ without telling me?"
Well, maybe not that drastic. It could just have been the wireless video bridge. Follow these steps to restore the connection.
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33
0
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Volume too loud on responses to voice commands
When I give a "play ..." voice command the response volume is earsplitting. I have not found a way to control this.
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35
1
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Unable to record a show that "shows" as streaming
I got a new Hisense tv and Direct tv won't allow us to record any Astros games. I can schedule them - just like before- from a channel we get in our package....but once the game is on....it gives me an error message that "recording is not possible on a streaming show." All other recordings work just
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69
9
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My Video Connection Has Gone on a Little 🏖️! What Should I Do Now?
As a satellite customer, you may see an Error Code of 620-625. Simply follow the prompts on the screen. Check here for more information.
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31
0
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Closed
Samsung Smart TV Genie remote will not control volume anymore
We bought a 70" Samsung Smart TV and the Direct TV Remote Volume control stopped working. This is bad because the remote for the TV will not go High enough for full volume. The Genie Remote can't be programmed per instructions as the prompts are different than the online instructions
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7.3K
7
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TV connections
I have Directv on about 5 TVs. Never had an issue with having more than 2 at a time on until today. When I tried to turn a 3rd TV on I got a message on the screen that there were too many on and one needed to be turned off. That has never happened before. I not trying the watch 4k on any of the thre
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42
5
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