Watching on Satellite

I’ve tried to explain this to customer service over the phone several times but I just get frustrated so I’ll try to explain it here with an example of what happens. I have regular Directv satellite with dvr: For example: tv is tuned to channel 10(nbc) and scheduled to record a program from 8-9 pm.

On all of the DirecTv support instructions, and on all of the online vids, they say/show a "list" page with a box at the top labeled "Recording Manager". This is not the same list screen on my Genie box system ; nothing to select except "Upcoming Rcrdgs" or one of the listed recordings. There is no

I have a whole home DVR genie system and one of the clients will not play live tv. You can see the guide and watch any of the recordings in the DVR, but live tv is a solid black screen no sound. I have unplugged, changed HDMI cables, reset with the whole hold the enter button and nothing.

Our internet connection keeps disconnecting from the DirectTV.

I need the volume adjust on the remote

I need to log in to my paid account on the Gemini box with a different email but I cant get logged out of the Free direct tv, where do I turn that off on free Direct tv?

On the Directv website on how to watch DIRECTV How to Watch | Streaming Live TV & Satellite it says to get the DIRECTV APP whether you are a satellite customer or a streaming customer. If you are a satellite customer and you are streaming using the DIRECTV APP, is the experience the same as if you h

Hi, Whenever I try watching content through the STARZ app, I get a content lockdd message on most shows/movies and this never happened before. STARZ support says they don’t control the content so contact DIRECTV because they control it. DIRECTV says I should have access to everything. What’s going o

I have DTV satellite service for my home TVs. For a couple of years I was able to access the same channels on the app on my iPhone and iPad. A couple of months ago most of the channels mysteriously disappeared from the app. I have un-installed and re-installed the app multiple times. I changed the e

With my DirecTv Genie connected directly to my large Screen TV set via HDMI cable, why do I have a problem with Charlotte Local Channels 3, 9, 36 and 46, especially channel 9 where the sound volume is considerably lower and poorer quality?