DIRECTV STREAM Setup & Equipment

We've had the Gemini Air for 5 months. It drops the signal several times a week and we have to do a hard reset. We just had it exchanged and the new one is also dropping the signal.  I know it isn't the internet/wifi because we stream 2 other tvs and never have a problem.  It is extremely

I have 3 Gemini in my house and none of them ever find any devices when I try to pair a bluetooth speaker. I have tried to pair multiple bluetooth speakers to each Gemini, restarted each Gemini, and have even tried fully resetting them. I have called customer support several times and they still mak

Will not connect. No matter what I try. Samsung TV, LG Sound Bar. Worked fine with Altafiber. Directv Stream not so much.

I recently had DirecTV service installed for my mom's apartment. She has 2 of the Gemini streaming devices.  The problem is they seem to go to sleep and the only way I have found to 'wake them' is to just unplug and replug the power input.  Simply hitting "ON" on the remote turn on the TV

Be aware that you can only use a single remote per tv set.  Let me repeat, you can only use one remote per tv.  Xfinite allows unlimited number of remotes per tv.  Let me give you a common scenario.  Your wife and you are watching a program together.  She has the remote. It comes to a commercial and

I just changed from DirecTV Satellite to DirecTV Streaming. I never had sound issues with Satellite, but the sound gets garbled while streaming - especially when I use the “Guide” function.  My internet is just fine — just tested with the TV on and it is running at 113.6 ms.   What is go

I recently changed from the Gemini device to Gemini air to my Philips 4k tv, but I go to Channel 104 , I get the message that my Philips tv supports 4K, but it's not enabled. I had no problem watching 4k via the Gemini.  Any ideas.

I am having a really weird problem and need help. My Series 6 is a RokuTV. I have connected to my TV: AppleTV 4K -> HDMI 1DirecTV Gemini Box -> HDMI 2SONOS Beam eArc HDMI Yesterday, my box for Gemini started to glitch out and reset every few mins. Would just essentially soft reboot. I reset

We have a Directv Gemini box which was originally hard wired - it kept cutting out. It is in our study We had a technician visit - he removed the wires and added a Video Bridge WVB2R to the mix.   It worked last night with the Nighthawk but today we donated the Nighthawk and upgraded to an eer

Can I input the C71kw 400 box by hdmi through my Sony surround sound to the Samsung smart tv. Will the Gemini remote then perform all functions?