DIRECTV STREAM Setup & Equipment

Isn't one- no charge-Gemini streaming device supposed to be included with a new Directv streaming account? I was told over the phone that I would receive a Gemini streaming device no matter how I signed up for the service---over the phone or online. I ultimately signed up online because I wanted to

Hello; Does anyone have this issue? When I previously tuned to a Fox channel, a screen flash would ask if I want to view in 4k. I clicked the button, and it would switch. Last month, I was sent a new Gemini Air device due to some other issue. Yesterday, I wanted to see College football on the 4k cha

Can I share my streaming account with 3 family members outside of my location?

I just purchased an LG Oled C4. I was finally able to get HDR to work by setting the Gemini resolution to 1080p, but the 4K channels stopped working (message saying my TV doesn't support 4K).  If I change the resolution to the recommended 3840x2160p, the 4K channels work but I can't turn on HD

If I buy a Gemini Air from eBay or SolidSignal, will the Gemini Air get future software updates? Will they come from Direct TV Steam?

My DirecTV streaming won't connect with my Bluetooth earbuds. What can I do?

I want to connect headphones to use with my TV. It is not a Bluetooth. How can I connect wired headphones to my Direct TV service?

I have been trying to connect my beats Bluetooth headset and get them in pairing mode but the direct tv box doesn't see them

Is there a universal remote that works well with the streaming app?

Up until today the mute button worked fine. I subscribed to DTV Stream about 3 weeks ago. When I press it...it does mute but as soon as I release the button it no longer is muted. I've tried all the suggestions on the website. Changing batteries and reprogramming the remote to no avail. Is this just