3 Messages
Asking me to start free trial
When im trying to log in to directv on my roku smart tv, it only gives me the option of starting a Free trial or log out.
3 Messages
When im trying to log in to directv on my roku smart tv, it only gives me the option of starting a Free trial or log out.
Accepted Solution
bcbsncjlj
ACE - Expert
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6.2K Messages
3 months ago
You need to use different credentials. It confuses the system. Known issue for a long time. Many posts on the issue. Login to your DirecTV Stream account and change your email address. Delete the app, reinstall and use the new email.
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 months ago
Are you a previous DirecTV or AT&T subscriber or have linked accounts? Using the same credentials on the services?
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J3nnyB
3 Messages
3 months ago
Yes, we signed up for both Directv and At&t (fiber and cell) about a week ago. I have the same username (email) and password on both.
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J3nnyB
3 Messages
3 months ago
It worked,
Thank you so much!
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 months ago
Any time. Glad to help.
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