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L

New Member

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1 Message

Tuesday, June 27th, 2023 11:25 PM

I need to schedule a technician

We have been struggling with our direct tv streaming for months.  Cannot pair direct tv remote with tv and they sent us a new remote to no avail.  My family brought their tv and it did not work either.  We need a new box and we need a technician

ACE - Expert

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6.2K Messages

1 year ago

DirecTV Stream has no technician. It’s all self-install by the customer. Remote pairing instructions is located here

ACE - New Member

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1.5K Messages

1 year ago

Directv does not send technicians out for Directv Streaming Service. What are the issues that you are having we might be able to help you here in the forum. Do you have the Directv TV streaming Box called the Osprey/Gemini Box?  Does the remote light up when you press any buttons and do the blue light at the top of the remote blink slowly or fast? Hopefully we can help you!

3 Messages

1 month ago

Per Live Agent a technician needs to come to my house and bring new eq6for streaming. This is important 

 Connie [Edited per community guidelines]

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3 Messages

1 month ago

I do not have no boxon eall to plug into

 My modern cannot plug into socket. Had housewife need one

 Can ot get cable or wifi

3 Messages

1 month ago

Meant house fire. Nothing on wall to plug in to

ACE - Expert

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6.2K Messages

1 month ago

Huh? Your comment needs better clarification.

Community Support

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254.4K Messages

1 month ago

Hello @Tinkerbell1962

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver's license details, and address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines https://forums.directv.com/page/DIRECTV-Community-Forum-Guidelines your personal details will be scrubbed. Have a great day!

Regards,
DIRECTV Moderator


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