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DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
19.3K
All
Question
Record Series on Unavailable Channel
I have a series recording set up for my favorite NBA basketball team. The DVR tries to record it on a channel that I do not receive. I contacted technical support and they said my DVR was bad and needed to be replaced (for $180 or sign up for the warranty package). I do not
Question
110
6
0
Lost my local channels
I am so frustrated...so I have the older DirectTV satellite dish and receiver. I recently lost my local channels. So, DirecTV sent out a guy to replace both for free. Problem is he refused to climb a ladder...yup so why does DirectTV send out people that will not climb a ladder. I dont have a tall h
Question
1.2K
13
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Gemini box randomly powers off.
I have a Gemini streaming device that powers off randomly. This occurs a few times a day. I have reset the box and removed the power cord for 30 seconds. Still happens. Any advice?
Question
665
7
0
Accepted Solution
Closed
Property Damage Due to Dish Installation
A former tenant of mine had direct tv install a dish at my property and it was not properly installed. Specifically, hole for the dish was not properly patched and thus rain water damage had occurred. I would like to start a claim so direct TV can cover the cost of repair. I have made efforts to ch
Question
535
11
0
Replace c61k with gemini
I have hr54 I would to replace c61k with Gemini is this easily done will DTV swap it
Question
150
4
0
Closed
Pause in between changing channels
Had an issue with my direct tv. Called customer services, they walked me through reset my HDDVR back to factory default. Fixed the problem I called about, but created another problem. In which, customer could not fix. I NOW HAVE A PAUSE IN BETWEEN CHANGING CHANNELS. WHEN I CHANGE CHANNELS, THE SCR
Question
247
2
0
WIFI CONNECTION
Can not connect receiver to Spectrum wifi. It was working two weeks ago. Call tech support three times, no help. Had new receiver installed by tech person, he could not make it work. Is Spectrum blocking direct tv's wifi signal??
Question
230
4
0
Satellite is ethernet connected, still says NO INTERNET
My satellite (HDR54-500) is hard wired directly to my router/modem. It is also set up that way in my settings menu. I have MY QUESTION: 1. Why does my satellite always tell me my receiver is not connected to the internet. I do not have a wireless connection because the
Question
152
2
0
Accepted Solution
Direct tv
I recently purchased a Vizio 32in smart tv and I connected the cord from my direct tv box to the new tv and I still can’t get a picture
Question
125
0
0