2 Messages
RC73 no longer turns off TV
I have a Samsung TV UN43TU7000FXA with a Genie Mini C61-100 receiver. Recently, the RC73 no longer turns off the TV when I power off the receiver. This worked for years until recently and the RC73 still controls the TV volume. I reprogrammed the RC73 (Mute/Select code 12051) and the problem remains (volume works, no TV power off). Is there anything else I can try?
DIRECTVhelp
Community Support
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254.4K Messages
4 months ago
Hi, @el876543. We apologize that your RC73 remote is no longer turning off your TV, and we're grateful for the troubleshooting steps you have attempted. Feel free to follow these troubleshooting steps to resolve issues with your DIRECTV Genie remote here: How to reset your DIRECTV remote | DIRECTV Support Keep us posted on whether these troubleshooting tips prove helpful. We thank you for choosing DIRECTV.
Charles, DIRECTV Community Specialist
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gregeusa
New Member
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513 Messages
4 months ago
Yes DTV has removed the CEC on/off option in the Genie Mini with the last update.
Shame...
Greg
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el876543
2 Messages
4 months ago
CEC (Anyconnect+) was on. I reset the Genie Mini receive and it fixed the problem.
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gregeusa
New Member
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513 Messages
4 months ago
Where were you able to control the CEC status?
It's no longer in my settings menu, in fact settings is gone, only the info.. and it says HDMI Control is on (used to be called CEC)
I'm running 0x1abc firmware, from may 1 of this year (as shown on the info screen)
So, can you control it? Specifically can you turn it off?
Greg
Greg
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DIRECTVhelp
Community Support
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254.4K Messages
4 months ago
Glad to hear everything is working now, @el876543. We also want to thank @teetertotter and @gregeusa for helping out. Your input is important to us. If you have any questions or need help, please let us know. Our team is ready to assist!
Charles, DIRECTV Community Specialist
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gregeusa
New Member
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513 Messages
4 months ago
Yeah, the issue is that in certain systems, having HDMI (CEC) control on causes more issues, where other components are also trying to be the "control master".
Typical situation is changing state of one component, and it confuses other components into trying to control themselves... this forum has several active topics with just this issue.
Worse, is that the entire menu to be able to change things is gone... it's just info now,
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