U-verse TV

I ordered a new wireless receiver and installed it last week in the same place as the old receiver. All other equipment stayed the same and in the same location. The signal is constantly going in/out. The screen freezes every 10 seconds or so and the signal strength goes up/ down all the time, somet

Replacement wireless receiver not completing setup. Said connected, I hit option to update firmware and been on U-verse screen with spinning circle on bottom right for over an hour, I moved it right next to WAP same thing for last hour.

As noted in title, the S30 remote I have now has the volume buttons reversed. If I press up, volume goes down. If I press down, volume goes up. All other buttons work exactly like they should. Wife and kids got fed up and stopped watching U-verse tv in this room altogether as a result. Problem start

Remote will only turn on power a volume up and down. No other remote buttons work. I have unplugged all coercion to the receive and pressed power for 10 seconds

A few months ago, we started noting brief glitches on TV. This happens with live or recorded shows (but since this is a DVR, even 'live' TV is always being buffered). At first, it was just pixelated for a second or two. Or just freezing, then picking up again in a few seconds. But the instances are

I get a description saying that my TV provider doesn't accept the USERNAME

I get a description saying that my TV provider doesn't accept the USERNAME

I spoke with a guy on the executive office team a couple days ago that said he could make up me a payment arrangement and get my service restored. Bryan (the office president) said that he emailed back end to get this done. I was wondering if there is a way to connect with back end to help aid the p

Online support/chat do not help with my issues of select local station stuttering and guide errors that make scheduled recording almost impossible. I have tried diligently. Phone support ties up too much of my time. It would be awesome if I could escalate service issues effectively via email!