U-verse TV Account

My mom received a letter from some company called Credence Resource Management LLC, in the letter it dates that she has an outstanding debt with AT&T that has been placed in with Credence Resource Management. Honestly they seem sketchy and downright illegitimate, I was just wondering if my mom c

Hi! I understand my bill has gone up $50. Can you please assist? I tried reaching out to my representative several times as my 1 year was approaching and didn’t get a response. Hoping I can get my bill back down to $110 where it should be

I had an issue with my service a couple of days ago. The issue was resolved. While reviewing my account, I was informed that a $100 gift card should have been sent to me. How do I find out where that card is?

Hi, I've seen a few others report this, and that it was a transaction to test if the account was active? I believe this is different. I received the email at 5am saying to review my ATT order so I clicked on it and saw the $3.50 partial charge and as usual a bunch of information, but nothing clear o

Does anyone else feel like this company has a horrible customer service department? I feel like my questions never get answered they always want to go to a different topic you never mentioned. Also does anyone else have a problem where their making their payments each month, then next thing you know

I am highly disappointed with ATT's customer service and handling of rewards cards and would like to know who to escalate the issue to someone than supervisors who repeat that there is nothing that they can do to further assist me. I have been dealing with an on going issue since establishing intern

I paid the minimum amount on my account how can i get my services back on

Called today to cancel service due to high cost. Total bill currently $237.63 vs Spectrum offer of $106.97 for same TV, faster internet, and landline.     Customer retention put me on hold after I explained why I was cancelling.   While on hold received e-mail from AT&T telling m

(10yr + customer) Hello All, has anyone experienced damage to their TV caused by Att performing a remote repetitive gateway resets of my Uverse  modem and signal to clear lines?  I recently contacted AT&T Uverse Tech Support to resolve slow Internet issues.  The technician perfo

This month my normal monthly bill was $40 more than normal. When I called ATT to ask about the increased amount, I was told that there was an on demand charge included in my bill. We have never used the on demand and after discussion with the ATT representative, the additional $40 was removed from m