ifonly01's profile

Teacher

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39 Messages

Friday, March 8th, 2024 3:56 AM

AT&T received funds but did not apply the funds to my account

The AT&T website shows they received my online payment on March 4th, however, they did not credit my account until March 6th. Obviously they used the funds in order to gain the benefit from overnight investments. Pretty repulsive.

Community Support

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254.4K Messages

8 months ago

Hi ifonly01,

We understand your concern. Let's get the help you need!

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our
Contact Us page - https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums,

Jennifer, AT&T Community Specialist.

 


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