Streaming Setup & Equipment

I was talked in to getting a Gemini device from Directv customer service and after receiving the device and making sure is it installed correctly it won't sign in. I called customer service twice only to be told they have no idea when the issue will be fixed after they walked me through resetting th

When I push the button the voice command br shows up. But when I speak the command the "LITTLE WORM" just stays still and the "TRY SAYING" dialog shows up.

Is the only way to get help from DirecTV is to be on hold for over 2 hours and then to be disconnected? I wrote a long 1 star yelp review. They messaged me to connect to facebook. I did and they were of no help. Can't wait for my contract to end. And these people stay in business?

when the tv comes on the box should go to home, it doesn't. I press home and I get a bunch of gray squares, no images. How do I reset the box?

My DirecTV streaming box receives its signal via Wifi from my router. Everything has worked flawlessly from the beginning. I also use streaming apps for Prime Video, Discovery+ and Paramount+. These have also been sent via Wifi from my router directly to my LG smart TV. The Discovery+ and Paramount+

box comes on, it is supposed to go to home, it does not. i press home it does come up but no images just gray squares. how do i reset the box.

the app doesn't show my current network, just the old (gone) one

I think I already know the answer for this, but have they fixed the fact that the Gemini air dongles don't output Dolby Atmos? I just got the Gemini Air last week and I first thought it was my soundbar, but it appears it is the dongle. My Gemini satellite box on the same port is able to do it just f

Just subscribed to Directv with ATT internet. 1. Samsung remote does not operate the way buttons are labeled. 2. Response time for channel changes is 10-15 seconds. Totallty unacceptable. Will go back to Spectrum system if this is what I can expect. 3. att internet is twice as fast as Spectrum- 487

Recently switched from cable to Gemini Air on 2 tv. The system freezes frequently. When I run diagnostics, the signal is STRONG, This is happening on both TVs. What do I need to do to correct this. I'm beginning to wish I hadn't switched.