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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

804

(849)
Why does the chat option not work?

Why does the chat option not work!?! It is so frustrating to have the one line of communication that should work, not work!!! I have rest, unloaded, reloaded and although the option says it will take me to messages, it doesn’t it just freezes. If I can’t call, could you please ensure that there is n

Question

250

8

0

Updating Payment

Everytime I try to update my payment credit card it tells me that it cannot be processed at this time. This is try 3 in as many days.

Question

131

1

0

Credit Card Charges

So, I went online to input new credit card info to pay my ATT TV bill, went to my bank to setup the credit card for payment and found two $30 (total of $60) pending on the card for DIRECT TV Stream! What's the charges for? What number can I call tomorrow to fix this.

Question

2.4K

1

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Getting error code when signing in

I have the app downloaded, and just did the update. When I try to sign in with credentials, it gave me an “error unknown” and now can’t even get back to try and log in again

Question

123

2

0

Remote sign out on all devices

I need to sign out of all of my devices. How can I do that remotely?

Question

1.1K

1

0

Need help with Signing Into Direct TV

ATT Now customer, who was switched by ATT to DirecTV Stream and I can not sign in. I had DirecTV back in 2017 and cancelled in 12 Dec 2017. DirecTV does not recognize my ATT Now acct.

Question

216

4

0

Can’t log in with Apple tv

I cannot log into app on my Apple TV. I have logged in with 2 smart TVs and one Fire Stick with no issues so I know the password is correct.

Question

212

1

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I keep getting a "It's not you, it's us" error when I try to log into Sunday Ticket

On reddit I saw that maybe you have to add @DTV to the email, but that doesn't work for me.

Question

666

3

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streams

Did the number of streams change from three to two?

Question

354

3

0

unable to complete activation sign-in on Smithsonian third party app

I wrote to Smithsonian to update the link their app directs to for Directv authentication. Their response was as follows (although as I’m completing this form I see listed both Directv and Directv Stream, leading me to think they are not actually one entity as your website shows, and possibly you’ve

Question

309

2

0

NEED HELP?

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