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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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Reward for signing up didn't get it

Been about a month and still haven't received my reward through my email account yet 

Question

99

1

0

Why does the chat option not work?

Why does the chat option not work!?! It is so frustrating to have the one line of communication that should work, not work!!!   I have rest, unloaded, reloaded and although the option says it will take me to messages, it doesn’t it just freezes.  If I can’t call, could you please ensure

Question

222

8

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Updating Payment

Everytime I try to update my payment credit card it tells me that it cannot be processed at this time. This is try 3 in as many days.

Question

122

1

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Credit Card Charges

So, I went online to input new credit card info to pay my ATT TV bill, went to my bank to setup the credit card for payment and found two $30 (total of $60) pending on the card for DIRECT TV Stream!  What's the charges for? What number can I call tomorrow to fix this.

Question

2.3K

1

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Getting error code when signing in

I have the app downloaded, and just did the update. When I try to sign in with credentials, it gave me an “error unknown” and now can’t even get back to try and log in again

Question

117

2

0

Remote sign out on all devices

I need to sign out of all of my devices. How can I do that remotely?

Question

1.1K

1

0

Need help with Signing Into Direct TV

ATT Now customer, who was switched by ATT to DirecTV Stream and I can not sign in. I had DirecTV back in 2017 and cancelled in 12 Dec 2017. DirecTV does not recognize my ATT Now acct. 

Question

207

4

0

Can’t log in with Apple tv

I cannot log into app on my Apple TV. I have logged in with 2 smart TVs and one Fire Stick with no issues so I know the password is correct.

Question

199

1

0

I keep getting a "It's not you, it's us" error when I try to log into Sunday Ticket

On reddit I saw that maybe you have to add @DTV to the email, but that doesn't work for me.

Question

503

3

0

streams

Did the number of streams change from three to two?

Question

349

3

0

NEED HELP?

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