
Streaming Account
Learn how to manage your Streaming account.
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Question
unable to complete activation sign-in on Smithsonian third party app
I wrote to Smithsonian to update the link their app directs to for Directv authentication. Their response was as follows (although as I’m completing this form I see listed both Directv and Directv Stream, leading me to think they are not actually one entity as your website shows, and possibly you’ve
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297
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Does Directv Stream provide access to local channels without additional purchase?
I get conflicting information by searching AT&T website and also by talking to customer representatives. I am paying for the ultimate package with Directv Stream. Do I get local channels?
Question
116
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Unable to Log into App on any device
I'm able to log into: Account Overview (directv.com) with no issues. I've deleted and downloaded the new app on multiple devices and no luck. When I request to find my user ID on the app and enter my email address, I get an error message that the email is not registered.
Question
118
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Can't log into SUNDAY TICKET Standalone with DirecTV Stream email
I signed up for NFL Sunday Ticket standalone using the same email as my DirecTV Stream account. Now, when I try to log into nflsundayticket.tv, it just takes me to my DirecTV Stream account, with no info about Sunday Ticket at all. Will I be able to log into NFL Sunday Ticket when the season starts?
Question
254
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Accepted Solution
Official Solution
HBO
HBO is free with an att account, before this perk, I paid extra for this service through ATT NOW and the price went up, please make this make sense. Why can't I get another premium channel?
Question
334
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Need a Copy of My Monthly Bill with my Name on it
I need to be able to download a copy of my bill each month that shows my name on it for reimbursement from my employer. Calling AT&T each month is a nightmare just trying to find someone who can make that happen.
Question
157
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Password for direct stream
Do I have access to direct stream on my Apple TV of I have direct tv? And if so is the password and username the same as direct tv login?
Question
258
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2 year Contract
I purchased Att tv (now DTV stream) back in March with a 2 year contract. Now I’m seeing with the name change there isn’t anymore contract? Or is the no contract just an option with less options?
Question
360
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Closed
CARE CODE 500
For the last month on my ATTV app (and now direct TV stream) I have gotten “something went wrong try again later. Care code 500” on my Roku tv’s. After spending 12+ hours on the phone with ATT/DIRECTv support there is nothing anyone can tell me. Now the “my att” app is
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574
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