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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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Go Big Credit changed to a Mobility credit

Has anyone else this happen to them? I had a go big grandfathered credit that DIRECTV changed to a mobility credit in 2019, and now my credit is attached to my cellphone plan.   thanks in advance to those who respond. 

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121

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Price increase?!

I just noticed a 33% price increase in my service. December's charge was $71. January's charge was $105. Nothing changed on my account between the two bills. Was there a notice that I missed? I'm ok with a few percentage point increase, but $24? And here's the sad (and monopolistic) news -- I can't

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226

7

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Mobile access to my service

I would like to access my DirecTV service on my mobile phone, can you give me directions on doing this.

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146

1

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Fee structure

How does the fee structure of the streaming service compare to the satellite service? I have 4 tvs in my home and currently pay $21 a month plus $23 in HD/DVR/Whole-home DVR fees for the setup.  Would switching to stream cut any of that down?

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120

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Can someone explain the value here?

Can someone explain to me what it is about Directstream that makes it worth the cost? It's nearly double the price of every other streaming provider out there and now they have announced a rate hike.   I seriously must be missing something.  I can afford any package I want andtypical

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311

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Promotional 3 months free on Premium channel

A YouTube TV refugee here, and I’m a bit confused on how to sign-up for the premium channels. When I add them on, the confirmation page shows that I will be charged the dollar amount for each service thirty days hence. My understanding when signing up was that I would get these channels free for thr

Question

224

2

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Payment could not be authenticated please use another card.

We have tried 3 different cards all are regular debit and credit cards that have been used for the services before. Now they are not allowing any of these cards to be used to purchase the Directv Stream service and has been so frustrating we are about to just be forced to go with another provider. N

Question

189

4

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directv stream log in issues

I was an ATT TV customer before the change to DirecTV Stream. I cannot log in to DirecTV on any Roku device. All other apps on the Roku work well. I can log in to DirecTV easily on any IOS device, my DVR, and my Apple TV device. I have reached out to Roku and they say it is ATT's responsibility for

Question

213

2

0

DirecTV Stream

I have reset my account password and logged out of every device, but still can't log in to the app. Is there a trick to syncing or updating the account info?

Question

148

1

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End of HBO Promo

How can I find out when my PROMO HBOMAX subscription ends?

Question

194

5

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NEED HELP?

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