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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

804

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Can't log on even with the ID they just sent me & newly created password!

I have two AT&T boxes, which now are DirectTV boxes. I go to the website to make changes, but it tells me my user ID is wrong. So I asked it to send me my user ID, which it does (example, JoeBlow). Actually, it sends me 3 IDs: JoeBlow, Blow57913, and JoeBlow@email.com. So I try to sign in with JoeBl

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161

1

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Number of Devices

is there a limit to the number of devices that can be watching at the same time per account?

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230

2

0

Bait and switch

This is ridiculous. It took AT&T and Directv months to finally get their services installed for us and less than a month in, we get a message that they are increasing the rates. This is awful and sad. I expected more from them. I guess the bar needs to be lower. so my question: is it worth staying o

Question

199

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Discount on DirectTV plan?

The first year of my Direct TV Choice plan ends today, and I do want to renew. I've been receiving robocalls about getting a 50% discount on my plan. They say they're from AT&T, but I think it's a scam? Does anyone know anything about this?

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152

2

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DirectTV Billing Dispute Inquiry

I signed up for DirectTV Streaming's no contract agreement back in October 2021 whereby I received a plethora of misinformation as well as a lack thereof from the customer sales rep I had initially spoken to over the phone pertaining to DirectTV's Streaming no-contract agreement regarding early canc

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197

5

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mmtn52 You are a genius!

Thanks to mmtn52! Your advice regarding the ability to record local channels was spot on. I have two homes but use my primary residence as my billing address so my zip code on my 2nd home (location of box) did not match my billing zip code. I changed my billing address on one credit card and changed

Question

130

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Deleting extra charges

HBO Max is the only extra I want right now. How do I delete the other channels?

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124

2

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STARZ subscription tiers

Are there different STARZ subscription tiers with DIRECTV Stream? I am trying to access Donnie Brasco via the STARZ app but it says I need to upgrade. I have the STARZ subscription via DIRECTV Stream but only see 3 STARZ channels in the lineup and was told there are supposed to be more by a DIRECTV

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288

2

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Error 500

I cannot log into my DIRECTV stream on my devices. I’ve un installed and reinstalled several times and I’m still getting the error. Please help.

Question

193

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Accepted Solution

Cancel DirectTv but keep add-ons?

We have a subscription to HBOMax via DirectTV Stream. However, we do not watch the channels on DirectTV Stream. Is there a way to cancel the channels and keep the HBOMax addon?

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574

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