Streaming Account

I have had two extended chats with agents online so that they could correct my account that shows 3 devices even though I only have 2. Both times the agents said it would be fixed and it still is not. Transcript of latest conversation is copied below. Ruby (13:25:55 EST) : I can see that you

Hello, I have been trying to order direct tv stream for a couple of days now. I am able to add package and equipment to my cart, credit check is complete and then once I apply my payment (I’ve tried three different CC’s) they all say “Oops an error has occurred please try again later.” I spoke to

Where do I ship back my Directv Stream box that is under warranty? Customer rep on the phone was not very clear with this info plus she did not email me a Return Shipping label. She did email tracking number of replacement box but no other info.

Got a reply from customer serv.

My initial package was getting ready to expire. Mom didn't want to keep the high priced pkg she had and was told she could downgrade to a new pkg. She chose the entertainment pkg which offered 3 months of premium channels free for 3 months. On my way to hosp...the stress they have put on her over th

So...after much thought and consideration I finally decided that I wanted to purchase Direct TV Stream. I thought this would be as easy as logging in and creating account and then purchasing the Choice package. That was about two hours ago. It all started when a screen asked me to log in and pro

I added directv stream to an hotel computer, and I want to remove access to that TV. I look it up and found this https://www.directv.com/support/stream/article/KM1455233/. Unfortunately, there is no manage my devices in the account overview area.  This is so frustrating.  Please get it to

Signed up for the promotion Mavs Fan for the DFW area. I was charged full price and after the 14 days they said I would get a $50 credit. However I have yet to receive the credit. Nov. 20, 2021   Monthly charges   $92.00 As of Dec 16th - I have not received my first promot

I've had this service since day one,about 7yrs when it was Directvnow, then ATTnow and currently Directv stream. There has always been small issues but never as bad as the current app Directv stream with outages, slow response and delayed response. Now today I get an email stating their going to

... and now it is increasing in price. How often does this happen?