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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

812

(857)
Terminating Starz and Max trials

I have been trying to cancel Starz and Max online and by calling the suggested telephone number. Neither are working. How do I do this? The deadline for Max is tomorrow.

Question

333

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Community Accepted Solution

Device List is incorrect

I have two gemini boxes which I purchased from DTS. One is new and one is refurbished. I recently returned the refurbished box for replacement and received another refurbished box. When I go to my Overview on DTS under device management it only lists the one I purchased as new. My replacement does n

Question

403

10

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Streaming service

How many TVs can we connect with just 1 streaming box ?

Question

236

3

0

Worst customer service ever

I was never informed when I signed up for Directv Stream that I would be locked into a 2 year contract. Now in order for me to drop my streaming services, I would have to pay $360 in order to do so. Unbelievable, this is exactly why I avoided using them for over 2 years. Constantly calling to debate

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251

4

0

Community Accepted Solution

I need to turn off search function on my autistic's son TV

My son has no concept of money. Direct TV has no way to turn off purchases. He likes to search, like on his computer and will rent or buy them without understanding he spent money. He can not do it on the computer because there is no linked account. Any solution?

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243

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Closed

How do I Block purchases

So a child had accidentally rented 2 movies on my direct TV stream and I want to know how I can block purchases I turned on parental controls but I didn't see anything indicating blocking purchases

Question

2.6K

4

Service suspended after just 2 days for non payment?

I got an email notice yesterday (Jan 15) that my payment (Jan 13) didn't go through this month. And when I turned on my DirecTV stream today (Jan 16) it said service would be suspended within 24 hours if I didn't update the payment method. I tried talking to chat support and he just kept saying "pay

Question

1.1K

6

0

Closed

Bad request

When I try to enter in my account I receive a message bad request. What can I do to access to my account ?

Question

719

7

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Escalations

I need to speak with someone at a higher level than customer care. Since day one I have not been give accurate information and this is the reason I left xfinity.

Question

208

1

0

Directv Optons

I have DIRECTV satellite for over 20 years and do not want to pay for it anymore since I moved to streaming. Directv stream is working on Roku. Do I need DirectTV account to have Directv stream?

Question

597

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