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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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New record for phone hold time

One hour 58 minutes. I've got the screen shot to prove it. Then it hung up without ever being answered. The phone system said at beginning of call wait time was one hour, it then later said 5 more minutes for about 30 minutes I tried to use the AI chat and it was frozen, prior to calling I also know

Question

397

3

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Over 4hours on hold

Our streaming went out, we've done all the trouble shooting including confirming our connection was good and sufficient. We are instructed to call Directv, but yesterday we were on hold for 2hrs, this morning 2hrs and I'm now on hold. That's well over 4hrs of waiting and still have not been able to

Question

319

2

0

Canceling direct tv stream

Is it possible to speak to someone who actually speaks English? I have called numerous times and each time English is always an issue and trying to get them to understand basic words like “cancel” is impossible to communicate. I have called for the past 3 months and still have not been able to actua

Question

398

1

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NEED HELP?

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