Watching & Streaming

I have our streaming account cloud DVR set up to record our local evening news broadcast. As expected, if the broadcast is preempted by another program, usually a network sports event, that time slot is not recorded. However, most likely due to errors in the data used by the DirecTV system to access

There is seemingly no possible way of changing the email address once signed into Netflix on DirecTV Stream... I am able to sign out of the Netflix app but it will not allow me to change the email address. Am I missing something? Is there some way of factory resetting the app? When at the password e

WWAX is a new local channel not offered by Directv stream in Connecticut. Please add this channel so that we can watch our beloved Huskies!

As of this week when I go into the app it says to use the up arrow to go to the guide but when I do that it just takes me to the last channel

How do I find an old version of Direct TV app that works with IOS 12 on my IPAD, the lastest IOS the Ipad will support? It worked yesterday, but today it says I need to download a new version of Direct TV App. But when I try, it says it will only work with IOS 14 or higher. I try to download IOS 14,

We have a streaming/Genie, so nobody suggest 'disconnect the internet'. Don't say 'turn off screen saver' in settings, it doesn't affect this feature. If you're watching a show and pause it, in 30 seconds (actually, for Christmas, it seems to be down to 10 seconds now), it goes to a screen saver / a

If you jump to a day the guide switches to show all channels. There is no way to display only favorites when jumping to a day. This means you have to scroll through all channels which defeats to purpose of having favorites. Very annoying when trying to find a future broadcast via the guide.

Alert: missing person's unit I was trying to search for that show and I couldn't find it to set a recording for the next season, even though it's had two seasons already and probably had a profile. I understand it takes up space to keep episodes of series in the servers but it doesn't take much spac

I have 2 users on my account. 1 account the up arrow doesn’t open the guide. Multiple Roku devices and multiple TVs. I verified both users have the same settings. Please advise. I saw multiple other users with the same issue. No resolution.

Directv streaming service. All software up to date. Everything been rebooted/restarted. Problem persists. Problem occurs on all devices in home including iPhone. The problem is intermittent short outages on only the local Fox channel. An error message displays and lasts a few seconds, but it happens