Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Streaming Account

Streaming Account

Learn how to manage your Streaming account.

778

(821)
J

Accepted Solution

change location of home network

I have moved and my local channels are still from the location of my old house. How do I reset my account to the location of my new house and get the right locals? Thanks, James

Question

9.6K

5

0

Logging into DirectTV Stream App

After I log in to the app, I get “Subscription required” every time. I’ve tried multiple times; even went the forgot User ID and password route but can’t get past that. I have a subscription in which I pay $95 a month. I can use the service on my Apple TV but ever since I got a new phone and downloa

Question

462

5

0

Beta User who had promo removed in 2021

Has anyone else been a subscriber since the Beta days of DirecTV Now in 2017? If so, was your credit removed? As an AT&T cell phone and home internet subscriber, I was provided a special price as a Beta tester. It was $25/month on the "Just Right" Package. Originally, it was $45, but being an

Question

471

17

Refund from direct tv streaming

I called in dec not to start my service till I got internet with century link and deal with my past cable company. But you did not listen. I got a bill on credit card because you did only auto pay. I got a 107.00 bill on credit card and you gave me (Edited per community guidelines) stories. I told y

Question

239

3

0

Error code 8013 from Dtvstream app

We are away from our home. When using the iOS app we are asked to login. Get the message subscription required code 8013. Logging into our account for billing purposes works and it shows we have an active subscription.  We just want to set a program to record. Does DTV stream not work outsid

Question

871

2

0

Error message on apps

Why do I get error message trying to watch shows on apps such as CBS and TLC. I am unable to watch shows that I used to watch before.

Question

136

6

0

Access

How can I access Directv Stream when travelling to Puerto Rico

Question

110

1

0

HBO channels

Have HBO max with DIRECTV stream. No HBO channels 501? Looking for live HBO

Question

187

2

0

New customer help unlimited cloud

Anyone here a new customer?? I signed up on 2/13/22, was told unlimited cloud but it’s showing only 20 hours. I’ve spoken to about 6 people and no one can help and actually last person said the site was incorrect and it was never offered!!! 

Question

192

4

0

Change DIRECTV stream plan

I noticed that my subscription fee increased $65 to $75. I would like to know why and would like to change plan To basic $65.

Question

297

2

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...