Streaming Account

After I changed my user ID and my phone number, I received a charge on my credit card from Direct TV Stream for $20.00. What was this charge for?

So I am a new customer to DirecTV Stream - signed up on 1-15-22. I signed up paying the extra $10/month for unlimited Cloud DVR. Now they are including it with all packages - for BRAND NEW customers who sign up ONLINE ONLY. I called to see if they would change my account to include the Unlimited Clo

I requested that as an existing customer I wanted unlimited cloud dvr service added to my package at no charge since new subscribers were getting the deal. The rep I chatted with said she requested the "back office" to make the request but it is not showing up on my account online yet. Can someone h

We have unlimited Cloud DVR storage but when we go to My Library it says we have zero (0) hours. Even basic subscribers have 20! No one at Directv seems to know how to fix it. It happens on both of our streaming sticks, one Roku and one Amazon Fire. It must be in our account somewhere. Any help?

Cannot get rootsports

Hello, Today I tried to cancel my subscription. I selected the "manage my subscription" page, then clicked on the "cancel my subscription" button. After that, I'm directed to a page where I can choose between two buttons: Continue to Cancel or Keep Subscription. Unfortunately the Continue to

I've followed the step by step directions to cancel my DirecTV Stream service, from multiple web browsers and from multiple computers, and it keeps conveniently getting stuck with the loading animation saying "Hang tight...". It sits there for like an hour and then times out. EVERY TIME. So then

Anyone have any issues with fire stick streaming? I have direct tv stream on two tvs in my house and have the same issue on both. Whenever I turn on my tv to watch and start up direct tv stream, every time I receive an error "looks like we ran into some trouble loading this content. please try again

Can I stream at both my home in Nebraska and condo in Arizona? I have two different wifi providers

I’ve gained access on my iphone and ipad but not Apple TV 4K. I’ve attempted deleting the app from Apple TV and rebooting, nothing works to gain access, I only receive the message “ This app is designed for the DIRECTV stream service. Your DIRECTV service includes the best of live and on-demand avai