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DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

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Chat button

Why is the chat button to speak with a rep not working for my iPhone?

Question

102

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Erroneous Billing

You provided streaming services for 3 plus years to an elderly person that already had the same service through another provider via cable. How do I file a complaint and get his money back.  This is not ethical to take  advantage of a elderly person.  Two customer services representa

Question

171

6

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When does (did) my AT&T DirectTV Streaming contract end?

Is there a page I can access while logged into my account that will show me when my AT&T Streaming contract does (did) end? A phone number? I have been unsuccessful in finding this information, but have been told by AT&T customer support that if I cancel my service before the contract ends,

Question

172

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Promotion not added for new services

I started DirecTV Stream services on December 18, 2021. It states if you look on DirecTV Stream website for the ULTIMATE package it clearly says you get 4 premium packages FREE for 3 Months. I have yet to see them on my guide. I've called and they tell me to give it 3-5 days and I'll

Question

134

1

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Sharing my account

My service allows up to 20 streams at my location and three others at other locations. If I allow access to my account to someone not in my location, do I need to give them a box or can they just download and use the app?

Question

930

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Received a voicemail stating that my account is qualified for 50%

Received a voicemail stating that my account is qualified for 50% off. Was that a scam call?

Question

138

3

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contract

why pay for equipment

Question

327

15

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Change home address

I am not able to change n6 home address in the ATT app

Question

234

3

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3 days with Direct TV Stream, and my personal information is already leaked

Hello all, just signed up with DirectTV Stream 3 days ago, and my account info has already been leaked. I received a call from 833-676-2550 saying "You AT&T Direct TV existing account is qualified for 50% off... call us back at 833-676-2550" for details."  I called back, and was offered a

Question

369

8

Accepted Solution

Promotional Telephone Calls

Keep receiving calls telling me my account is entitled to a 50% off promotion. Different call back numbers are left.  Is this a legitimate promotion or some type identity scam?

Question

152

2

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NEED HELP?

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