
Watching & Streaming
Stream on your mobile device or computer.
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Question
Gemini Air Remote loses Blue-Tooth Connection
I have had one replacement of my Gemini Air Dongle and it's Remote where I experienced several failures including connecting to the Remote(Blue-Tooth or BT connection). On the replacements, after about 2 weeks I experienced lose of the BT connection(two blue lights on remote pulsing for several seco
Question
272
1
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Apple TV app not installing on gemini
It stops at 6 % and retrying doesn’t help. The app shows up in apps but it doesn’t load or work. Help
Question
295
11
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“PRESS DOWN TO SEE RECENT CHANNELS” BANNER
Not certain why DIRECTV would find the RECENT CHANNELS Banner a helpful option on the streaming device without some obvious way to remove this annoying banner. It appears and stays in position. I have contacted DIRECTV Support several times and their agents DO NOT KNOW HOW TO REMOVE THIS ANNOYING BA
Question
473
4
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TV turn on
Why do I have to reset every time I turn on TV? Do we need the receiver box replaced
Question
183
1
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Audio out of sync
I changed my sound system to a soundbar (Sonos arc). It is connected to the TV as is the directv air device. The soundbar connects to wifi but I think that's so that the volume can be controlled from the sonos app. I'm watching TV and it's very noticeable that the audio is out of sync with the video
Question
1.2K
32
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Remote no longer working
Al I can do is turn the box on and off. I changed the batteries and that didn't do anything. I held down the - and apps button then held down rewind and fast forward and got remote paired successfully. Still cannot do anything other than turn the box on and off. What's the deal?
Question
191
2
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Scrolling through guide
I'd like some input from the community on an issue I'm experiencing when scrolling through the guide. Let's say that I'm currently on the science channel and I want to get to HBO (guide is sorted by network not by channel). There's two ways to get there (maybe three). I can use the up arrow and go o
Question
966
7
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Poor 4K Live picture
I get great picture quality except when it is broadcast in 4K Live then it is light colors and somewhat blurry.
Question
292
3
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Error 10007-013
This is a Directv Stream app issue. I think ATT is trying to push us back to the old Directv which never had problems
Question
211
3
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Directv Stream Not Working on Samsung Smart TV
Hey Guys, I'm not sure if anyone has run into the same problem, but I just bought a new Samsung TV (switched from an Insignia Amazon TV) and have problems logging into DirecTV Stream. I used my DirecTV login that I used on my old TV and on my computer and it said "Incorrect user ID or password. Try
Question
507
2
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