Watching on Satellite

For about the last week, When I go to Paramount Plus and select NCIS (which I've done for weeks), narration comes on. I go to HDMI1 for DirecTV ,go to CC, I find CC off, I turn it on, go out, go back in and move the dot to Off again, and return to P+, narration is off. This worked for a few days, bu

I watch EarthTV via DTV on HD widescreen channel 267. All of the content is letterboxed and there is no way with the DTV or TV controls to stretch the image vertically to fill the screen. This causes horizontal black bars at top and bottom, makes circles in the video image to become ovals and people

Both of my 4K Firesticks display No network or internet connection with an orange circle with an exclamation in it. Also in the lower right there is 8000 displayed. I’ve cleared cache and data. I’ve even deleted and reinstalled the app and it still comes up with the same error.

So I was gonna check my local guide (I live in ZIP code 31404) to see what was available in my area, and all of a sudden I get redirected to whatever this… page is. I used to look at all of the international channels and the HBO/Starz/Cinemax/Showtime channels, as well as the Music Choice channels s

I've noticed a recent change in the Video On Demand feature on my service. Up until a month or two ago, I could easily view the "Available Until..." date for any program. This information was accessible by pressing the "Info" button on the remote. However, now, this crucial information seems to be m

I have the same issue as an earlier contributor: The DirecTV app closes during authorization. I have uninstalled/reinstalled the DirecTV app twice twice and Bluestacks5 is up to date, but the problem persists. Any other hints for a solution?

Up until 1-2 months ago, I could see the "Available Until..." date for any Video On Demand program (movie or TV show) on any channel. (It appear when you press "Info" button on any On Demand program.) This information no longer appears. I have a lot of programming on my DVR, and I would often use th

Hi, how do I view more info for a channel when browsing the guide? Sometimes, there is additional information at the top of screen and I’m unable to view “more info”. I’m using both the AppleTV app and the streaming app on my Samsung tv.

Certain channels show this message when first changing - "want to restart this program? Press < to connect Genie to the Internet". I do not have internet access. This message has been showing on many channels for over two months. It stays up for 10 seconds, blocking content on the lower part of the

Tell me exactly when CBS will be restored. I do not need your service without it and you have delayed way too long