
Streaming Account
Learn how to manage your Streaming account.
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Question
Credit Card transaction won't go through
I'm trying to update my card to a new card and my DirecTV stream account will not take any of my new credit cards. I get an error when I try to process / add new card. Since this problem - my account ran out of my old card billing and I now cannot get DirecTV stream at all. I have calle
Question
1.5K
8
Accepted Solution
How to delete in Sync shows
How does someone delete shows that were migrated or show "in Sync" when service was initiated from ATT Uverse? There is no option found for delete? I have yet to find the delete/trash bin at the end of episodes. I hope they aren't there forever! LOL.
Question
234
4
0
Closed
Audio Issues and Interruptions of service
Direct TV stream with Firestick, the audio keeps cutting out frequently, especially when using the DVR. Also, I we get many interruptions stating the network is heavily congested try again later. Very frustrating. I have tried all the fixes that the websites suggested. All my other devices work fine
Question
111
0
0
Closed
CBS Dispute
Are we getting a discount due to losing many CBS channels? This is absolutely RIDICULOUS. My plan clearly states that those channels are included, therefore, I AM PAYING FOR THEM. GIVE US A DISCOUNT AT THE VERY LEAST!!!! Yet another reason I HATE AT&T AND DIRECTV! Get it together!
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2.4K
2
0
streaming limit
I am assuming when you can stream 3 devices that means concurrently. Rather I could use my phone and two TV's. Or IPad, phone and TV, correct. I get limited out as soon as a use a new device.
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319
2
0
Getting Credit card accepted to start DirectTV Streaming
Friends, I can't for the life of me get DirectTV, whether online or on the phone, to accept my credit cards. There are no card stops or fraud issues, and my credit card companies confirm that they've accepted the test charges that ATT made. However, every time online I get an error message, a
Question
993
6
0
Closed
Cannot Update Credit Card Info
I am trying to update my credit card information to facilitate payment. I am caught in a login loop where I cannot access the payment screen. I need a live agent to fix this problem ASAP.
Question
270
3
0
picture clarity & buffering
i have an 86" LG tv. i have connected to our modem with an ethernet cable. The stream still buffers ad the picis not sharp any remedies out ther?
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245
3
0
Unlinking ATT Yahoo Email from DirectTV account
I think because of the security on ATT Yahoo email, my DirectTV account requires me to frequently login and when I do, I have to reset the password. I have found instructions on how to do this from DirectTV but when I click on the myAT&T profile link, it directs me back to DirectTV. I have tried
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1.5K
3
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