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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

782

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Why Is The Sports Pak The One Add-On One Cannot Remove For Oneself On The Website?

Why does DTS choose to make it necessary to call customer service to get it removed?

Question

366

10

0

iPad suddenly required password

In the middle of the night my wife's iPad suddenly stopped streaming and required her to enter a password. She copied and pasted the correct password from our password manager but no luck. She's prompted to reset her password with error code 202. We have 3 samsung TVs and my iPad still running direc

Question

250

7

0

Can't log in to Directv Stream--won't accept ID/Password

I got a new tv and downloaded the DirecTV Stream app. But when I try to log in, it tells me my ID or Password is wrong. I went to directv.com/AccountOverview but I can't log in there either. Then it takes me to the AT&T website and says Oops! your trying to log in to AT&T instead of Directv. I tried

Question

676

5

0

Is there a way to see if someone else is watching my service

I received a message that there can only be 2 streaming out of my home area

Question

328

2

0

direct tv login

Bought a new computer, my login was saved on my last computer. When i press forgot password it takes me to change my Att password which does not end up working for direct tv. (Edited per community guidelines)?

Question

637

2

0

Direct stream via gemini and cant get local channels?

I am trying to connect a TV through the Gemini device and I can't get it to recognize my location. It connects but gives me my local channels from Florida when I am in NY. I made sure it was connected to my wifi and device is using that for location but it still doesn't work. Any ideas?

Question

938

20

0

Direct tv streams erased my compliant

DirecTV streams erase my complaint I've been a customer with these guys they increase my bill and my Internet bill without any information. Then all I asked was before one or two day grace period so I can pay my bill due to come in a hard times and they refuse I don't know how they're still open and

Question

300

7

0

Closed

how to add an "add-on channel" to directv stream?

I have the Choice package. When I look at the channel lineup matrix, I see that some channels are listed as "add-on" channels, with a blue pricetag/dollar sign icon in the table. I assume that means I should be able to subscribe to that channel (for a fee) as a single add-on to my Choice lineup, rat

Question

1.4K

4

0

Accepted Solution

Closed

How do I delete series recordings on Directv stream?

I can set series to record but cannot find how to cancel them? In the upcoming recordings, there isn't an option to stop recording a particular series.

Question

15.5K

13

Warranty replacement

I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?

Question

214

1

0

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