Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Returned Equipment Status
I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he
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DirecTv and Fire stick login issue.
Recently I installed the DirecTv app on my Fire stick. I get DirecTv through the complex I rent from. When I put my credentials in, hit sign in. I have gotten 3 care codes. The codes are in sequence, 602, 600 then 24 hours later, 902. I have uninstalled the app multiple times. Rebooted my router. Al
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Accepted Solution
Looking for a spam blocking app that works with Directv
Having a problem finding a blocking app that will work on Directv
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Accepted Solution
Not receiving HD with an antenna
Local station CW is not HD on Direct TV. Purchased an antenna but still not HD
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Accepted Solution
Since you have taken over Dish Network
Will you now add the hopper feature of hopping commercials with recorded shows?
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Join the latest DIRECTV conversations...
Texas Rangers on Direct TV satellite channel 677
I live in El Paso, TX. I am getting the Texas Rangers MLB games on Direct TV satellite channel 677. But I am not getting the Texas Rangers pregame and postgame shows. My TV screen says, "Not authorized to get this channel." I am paying for the satellite premier package and use the Genie 2 box. What
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Learn how to connect your DIRECTV remote to TV.
Check out our helpful article to walk you through the steps.
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Promotional reward card
I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December.
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App
The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?
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DIRECTV
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Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.
As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.