New Member
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2 Messages
Wrong pbs station / ui feedback
Hi I’m in the Daytona Beach area and subscribed with the correct zip code but I’m getting channel 24 WUCF as the local pbs station when it should be channel 15 WDSC I have some family that has the DDS service and I have the streaming option.
Also love the ui more then YouTube Tv but o feel like not having a channel banner or live image in the guide kinda falling short. As I feel then genie ui was more comfortable but still ok with the guide but I feel it could better with the older feel.
Using current appletv 4k plus model with the Ethernet port.
Accepted Solution
Juniper
ACE - Expert
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23.7K Messages
21 days ago
Viewing markets, and what channels are available, can be different between satellite (DBS) and streaming.
Have you checked the channel lineup specifically for the streaming service to verify if your available locals might be different from satellite?
(edited)
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Accepted Solution
DIRECTVhelp
Community Support
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256.4K Messages
21 days ago
Thanks for reaching out, @Plunkettfla. For streaming service in your area, your local PBS is Channel 24 (WUCF). Channel 15 (WDSC) is only on Satellite due to different broadcasting contracts. To view your complete local lineup, just enter your ZIP code here: Local Affiliate Channel and Regional Sports Network Lookup | DIRECTV
Also, we love hearing that you like the UI. Our guide features a channel banner, but we understand live images bring that nice, familiar feel. We're sharing this directly with our team for future enhancements. We appreciate you taking the time to help us improve! Rhyan, DIRECTV Community Team
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DIRECTVhelp
Community Support
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256.4K Messages
12 days ago
Hi, @Plunkettfla. We're sending you a DM, our team needs more details about your suggestion to improve our Guide. Please check your inbox. Rhyan, DIRECTV Community Team
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Plunkettfla
New Member
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2 Messages
9 days ago
Hey there I tired replying back to the dm it was closed. Still feeling to provide feedback if someone can open up the convo again.
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DIRECTVhelp
Community Support
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256.4K Messages
9 days ago
Sure! We just sent a new one. Try refreshing your browser, go back to the site, and open the DM again. Charles, DIRECTV Community Team
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