New Member
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5 Messages
TV turning on by itself
i am having a similar problem with my Directv gemini in that after I turn off the TV and Directv with the off button on the DIRECTV remote, the TV turns on about 15 seconds later showing no Source. This wasn’t happening over the last four months and all of a sudden just started happening on this particular TV.
What can I do so I don’t need two Remotes
DIRECTVhelp
Community Support
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256.2K Messages
11 hours ago
Sorry to hear about the issue with the TV not properly turning off, @richpac58. Here are some helpful troubleshooting tips:
1. Please check the cabling for any loose connections, and unplug & re-plug the HDMI cable. You can also try using a different HDMI port on your TV.
2. Check if your setup is properly configured to turn both devices off:
- Press the Home button on your Gemini remote.
- Go to Settings > System.
- Select Remote & Devices, then Program Your Remote.
- Choose your TV manufacturer and follow the prompts to complete the setup. This will allow you to control TV functions (like power and volume) and your DIRECTV device with the same remote.
3. If the issue persists, you can refresh the connection between your remote and the device through the steps below:
- Unpair the remote by pressing and holding the DASH (–) and APPS buttons until the LED blinks blue twice.
- Restart your Gemini device by pressing the red button on the side or unplugging and plugging it back in.
- Pair the remote again by pointing it at the device and holding FAST FORWARD and REWIND together for 2-3 seconds until you see an on-screen confirmation.
If you need further assistance, please let us know.
Christian, DIRECTV Community Team
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Ludwick577
ACE - New Member
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3.8K Messages
6 hours ago
Turn off hdmi-cec on your tv
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richpac58
New Member
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5 Messages
3 hours ago
here’s my update, and hopefully this fix stays fixed.
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DIRECTVhelp
Community Support
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256.2K Messages
2 hours ago
Glad to know that it's been fixed and for sharing how you did it! Feel free to circle back if the issue happens again; we're ready to assist! John, DIRECTV Community Team
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