1 Message
TV issues
Having the picture being choppy and the TV remote is lagging. Looked for updates if possible and it says no updates. And we tap the red button to reset but the problem still happens. Is our TV box not working and needs a replacement?
DIRECTVhelp
Community Support
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255.4K Messages
2 years ago
Hi, we're sorry for any streaming issues. Let's follow the next steps to troubleshoot the picture issues https://www.directv.com/support/article/000093281 We're sending you a DM to gather more details and help you solve the issues as soon as possible. Duvan, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.6K Messages
2 years ago
What streaming device are you using?
What sort of internet service do you have?
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