New Member
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3 Messages
Switching Profiles on Samsung Smart TV
How do I switch profiles on the Directv streaming app on a Samsung Smart TV? I can do it on my Roku TV and computer, but not my Samsung TV.
New Member
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3 Messages
How do I switch profiles on the Directv streaming app on a Samsung Smart TV? I can do it on my Roku TV and computer, but not my Samsung TV.
DIRECTVhelp
Community Support
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255.3K Messages
16 days ago
Hi, @colefamilia. If you're running the native app version on your TV, the profile selection capability is not available right now. If you have downloaded the app to your TV and are still having issues, please let us know so we can investigate. Rhyan, DIRECTV Community Team
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colefamilia
New Member
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3 Messages
15 days ago
It's a native app. I'm unable to find a way to download the app.
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Juniper
ACE - Expert
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23.2K Messages
14 days ago
That would be a limitation of your Samsung TV then. A dedicated streaming box would be suggested instead such as a Roku, DIRECTV STREAM box (Gemini or Gemini Air), etc. Part of why your Roku TV works a bit better as they are a streaming device provider to begin with, but 'smart' TVs have limitation with their apps including responsiveness as that is not their priority.
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