Subject: Paramount+ app on DirecTV device — Continue Watching not syncing correctly

I'm having a Continue Watching sync issue specific to the Paramount+ app on my DirecTV streaming device that I've isolated to your app/device, not my account or network.

Issue:

• South Park (new season, episode 1): fully watched to completion multiple times, but stays stuck showing as unwatched/at the beginning in Continue Watching.
• MobLand (new season, episode 1): fully watched to completion, but never appears in Continue Watching at all.
• Other titles (e.g., Weeds) track correctly.

Troubleshooting already completed:

• Restarted the TV, the DirecTV dongle, and the Paramount+ app individually.
• Fully signed out and back into Paramount+ within the DirecTV app.
• Completely uninstalled and reinstalled the Paramount+ app on the DirecTV dongle, then logged back in.
• None of the above changed the behavior.

Isolation testing:

• Checked the same account on paramountplus.com (browser): both titles show correctly.
• Checked the same account on the Paramount+ mobile app: both titles show correctly.
• Checked the same account on my LG TV's native Paramount+ app (no DirecTV dongle involved): both titles show correctly.

Since three independent platforms on the same account show correct data, and only the DirecTV device's Paramount+ app is wrong even after a full reinstall, this points to a caching or sync bug specific to your app's build or integration, not my account or network. Can you escalate this to your app/engineering team?