New Member
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47 Messages
Sound drop on Gemini Air
Still having the sound drop out for a few seconds two, three times per hour. Anyone else having this issue? I have rebooted, and reset already.
New Member
•
47 Messages
Still having the sound drop out for a few seconds two, three times per hour. Anyone else having this issue? I have rebooted, and reset already.
Accepted Solution
DIRECTVhelp
Community Support
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255.3K Messages
10 months ago
Thanks for confirming. We'll send you a DM, so we can check and investigate your account. John, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255.3K Messages
10 months ago
Hi there, experiencing interruptions in audio while watching shows can be quite annoying. Kindly go to Troubleshoot DIRECTV sound and picture issues | DIRECTV Support to address this problem.
Shania, DIRECTV Community Specialist
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JJK1954
New Member
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47 Messages
10 months ago
As I mentioned in my message, I performed a "Reboot" and a "Factory Reset" no improvement.
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DIRECTVhelp
Community Support
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255.3K Messages
10 months ago
Troubleshooting and not seeing any improvements can be frustrating. Don't worry, we're here to help and investigate this further. Is this happening across all of your channels? John, DIRECTV Community Specialist
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JJK1954
New Member
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47 Messages
10 months ago
Yes. Even when I am on Apps source.
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