New Member
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1 Message
Samsung TV buffering pausing
I am having terrible issues. I had network checked and is ok. No other devices having issues.
I have Samsung Model UN49RU8000FXZA
Version FA01/ URU8000
Ready to give up on Direct TV
New Member
•
1 Message
I am having terrible issues. I had network checked and is ok. No other devices having issues.
I have Samsung Model UN49RU8000FXZA
Version FA01/ URU8000
Ready to give up on Direct TV
DIRECTVhelp
Community Support
•
255.5K Messages
7 days ago
We're here to help, @GuitarTom. Do you see any error code/message when the issue occurs, so we can check? If you haven't already, try these steps:
1. Close and reopen the DIRECTV App by pressing and holding the back/return button for five seconds, then sign back in.
2. Update the DIRECTV app and TV software by going to Settings > Support > Software Update > Update Now. Then, check the Samsung App Store for "DIRECTV" and update if available.
3. Uninstall and reinstall the DIRECTV app.
4. Restart your TV for 2 minutes, then reconnect and power it on.
Or visit https://spr.ly/61212Ad3Fs for more troubleshooting tips. Rizza, DIRECTV Community Team
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