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c_brookhart's profile

Scholar

 • 

216 Messages

Sunday, August 4th, 2024

Remote no longer working

Al I can do is turn the box on and off. I changed the batteries and that didn't do anything. I held down the - and apps button then held down rewind and fast forward and got remote paired successfully. Still cannot do anything other than turn the box on and off. What's the deal?

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ACE - Expert

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6.5K Messages

1 year ago

Contact support and request a replacement.

Scholar

 • 

216 Messages

1 year ago

Only home, exit, and guide were working despite repeated attempts to unpaid add re-pair the remote. Only after resetting the Gemini box did the remote start working properly. It was after this that I remembered that the Gemini box often stops responding to commands from the remote. 

I would use the newer Gemini Air that I have, but that has audio sync issues after I changed my sound system.


NEED HELP?