New Member
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16 Messages
One TV experiencing "temporary issue playing this content". Two other TVs working fine.
Keep getting the message for both live and recorded program that "We're experiencing a temporary issue playing this content. Please give it a moment and try again." This has been going on for 2 days. I have restarted the router, made sure the TV was connected to the Network. I can play other apps on my Smart TV so it is not an wi-fi connection problem.
bcbsncjlj
ACE - Expert
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6.5K Messages
7 months ago
What streaming devices are you using? All Smart TV devices?
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mtavegia
New Member
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16 Messages
7 months ago
One is not a Smart TV but it is getting the signal. Other TV that is working is a Smart TV. The one not getting the signal is also a Smart TV
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Tiger593
ACE - New Member
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1.6K Messages
7 months ago
The Directv App for Smart TVs does not work very well as they are not updated often and tend to have a lot of bugs. I would recommend getting an external device such as Roku, Fire Stick, or even a Gemini device(you can get them online from Walmart for 45.99) as these devices are updated way more and the bugs are usually fixed in a timely manner.
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mtavegia
New Member
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16 Messages
7 months ago
Okay, a restart fixed this.
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mtavegia
New Member
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16 Messages
7 months ago
@Tiger593 is the Gemini device you mention from Walmart the same as the one that you can "rent" through Direct TV?
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Tiger593
ACE - New Member
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1.6K Messages
7 months ago
@mtavegia The one at Walmart is not the Gemini Air device which is currently available through Directv it is the older device but it offers the same features.
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mtavegia
New Member
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16 Messages
7 months ago
Thank you!
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