New Member
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2 Messages
No shows in My Library on only one TV
I have 4 TV's connected to DirecTV streaming services and the recorded programs are not showing up in My Library on one Samsung TV. All of the TV's have Amazon Fire Sticks. How can I populate the My Library section on the one Samsung TV? (I have another Samsung TV which does already show the recorded programs in My Library.)
bcbsncjlj
ACE - Expert
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6.5K Messages
6 days ago
Recorded programs are not stored on any TV but are stored on the cloud available by any supported streaming device. Is the Samsung TV using an external Fire Stick or the native app for the Samsung TV?
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rbt
New Member
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2 Messages
6 days ago
The TV is using the external Fire Stick plugged into the HDMI port. All of the TV's are on the same network and they all have Fire Sticks. I tried disconnecting power to the Fire Stick and then reconnecting, but I'm still not getting any programs in My Library.
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litzdog911
ACE - Sage
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46.6K Messages
6 days ago
So the problem is with that FireStick. Try deleting and reinstalling the DirecTV Stream app.
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