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2 Messages

Saturday, August 30th, 2025

My directTV streaming won't load on one TV

It says can't download my contact.  Currently say "We're aware of this issue & are working on it." Got it.   in lower righthand corner is C1000-000

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ACE - New Member

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3.6K Messages

1 month ago

What exactly is your device?

Expert

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6.5K Messages

1 month ago

Are you a satellite subscriber trying to stream or a true streaming subscriber? Has it ever worked? What device are you using? More details are needed.

The DIRECTV error C1000-000 indicates a communication issue between the receiver and the access card, or an outdated access card. To resolve this, remove and reinsert the access card, or perform a receiver reset by pressing and holding the red reset button for 20 seconds. If the error persists, contact DIRECTV support to verify account information, refresh your service, and potentially order a new access card. 

(edited)


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