Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

3 Messages

Thursday, September 26th, 2024

Missing closed captions on NBC DVR recordings

Why is closed captioning missing on all NBC DVR recordings? Is there for all other stations and on live NBC.

Oldest First
Selected Oldest First

Community Support

 • 

255.4K Messages

10 months ago

Hi @Ppfagan, thanks for bringing this to our attention. We'd like to further investigate. Can you share with us your Zip Code and county, so we can look into it?


Jerald, DIRECTV Community Specialist

3 Messages

10 months ago

50310, Polk County

Community Support

 • 

255.4K Messages

10 months ago

Thanks for sharing. There's no known outage at this time. Let's meet in DM for further investigation. John, DIRECTV Community Specialist

3 Messages

10 months ago

Okay but how do o get to DM?

Community Support

 • 

255.4K Messages

10 months ago

Direct Message (DM) icon (text/speech bubble) is located in the upper right between the notification icon (bell) and "directv.com".

 

You must be logged into your account to have access to it. The icon will only show once an official DM has been initiated to you. John, DIRECTV Community Specialist


NEED HELP?