New Member
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3 Posts
latest update of ur stream App is terrible.
So sorry I updated DirecTV Stream app. On 2 Samsung TVs. It’s so frustrating — can’t fast forward for rewind without it going all the way back to the start of program. Video quality is much worse. Hard to use menu—if u can even get back to it.
we sure miss UVerse!!!


Community Accepted Solution
DIRECTVhelp
Community Support
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255.8K Posts
10 months ago
To fix video and audio issues, please visit Troubleshoot DIRECTV sound and picture issues | DIRECTV Support If technical assistance is needed, contact us for troubleshooting: DIRECTV Customer Service - Phone Support & Chat
Mohammad, DIRECTV Community Team
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litzdog911
ACE - Sage
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46.7K Posts
10 months ago
The Samsung DirecTV app has always been poor. A stand-alone streaming device will perform much better.
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DIRECTVhelp
Community Support
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255.8K Posts
10 months ago
DIRECTV regrets the issues users are having with the new app version, @Nawlin2004. The DIRECTV App will be reverted to a previous version of the software. Rhyan, DIRECTV Community Team
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Ludwick577
ACE - New Member
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3.7K Posts
10 months ago
You should get one of their Dtv Stream boxes. They sell them on Walmart for 45 bucks. The remote makes it easy to ff and rewind and u can use channel numbers. Also has shortcut buttons for the guide, record, dvr list, home menu, and previous channel. C71KW-400 is the model number. The Samsung app has always sucked.
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Nawlin2004
New Member
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3 Posts
10 months ago
Do u have to wire the box to the tv? Thanks.
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litzdog911
ACE - Sage
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46.7K Posts
10 months ago
HDMI cable from DirecTV box to one of the TV's HDMI INPUTs.
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DIRECTVhelp
Community Support
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255.8K Posts
10 months ago
We know you have options, but used devices may have some issues, such as wear and tear, or may not be fully functional if they haven't been properly maintained or tested. While we no longer offer a Gemini device (Osprey), you can get a reliable Gemini Air device with a warranty from us. Visit Set up and activate your DIRECTV equipment | DIRECTV Support to learn how to set it up.
Mohammad, DIRECTV Community Team
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rima888
New Member
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4 Posts
10 months ago
Adding insult to injury, they just increased the price as well. It's so frustrating to use it now, I'm seriously considering canceling my service, and just using one of the streaming services for day-after/on-demand for the fewer and fewer things I get.
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pgnhole72
New Member
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1 Message
10 months ago
The new app is so frustrating. Hate it. My wife hates it so much she wants to cancel
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Nawlin2004
New Member
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3 Posts
10 months ago
Who else misses U Verse? ??? We had caller id on screen - and stock market price lists available. Don’t miss wiring though!!
Anyone notice how BLURRY the programs are when changing channels? Also,the audio fails on starting program. The WORST is that if u try to reverse or fast forward—it goes crazy and reverts to the start of the program! (Edited per community guidelines)?
(edited)
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Meltimmn
New Member
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2 Posts
21 hours ago
I have a samsung QN65 and directv stream is no longer working. It worked until yesterday. I am connected via lan to my TV. I changed c9nnection cables, changed to wifi no difference. I unplugged the tv for 5 minutes then plugged it back in. No change. I deleted the app, unplugged the tv, changed the lan line, plugged the tv back in, re installed the app and still nothing. Now, I have another Samsung TV upstairs, on a different port, same network, that streams just fine. All other apps on this tv work perfectly, even YouTube. I went through a 20 mn chat session with the AI assistant, no help. So I ask, should I just switch to dish and quit paying the 150 a month to stream? Or does someone here have a solution.
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baseballisback
ACE - Professor
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8.4K Posts
20 hours ago
As others have said, I'd consider the separate device. As a bonus, you can take the device with you when you travel.
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