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New Member

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3 Messages

Wednesday, April 30th, 2025

latest update of ur stream App is terrible.

So sorry I updated DirecTV Stream app. On 2 Samsung TVs. It’s so frustrating — can’t fast forward for rewind without it going all the way back to the start of program. Video quality is much worse. Hard to use menu—if u can even get back to it.

we sure miss UVerse!!! 

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ACE - Sage

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46.6K Messages

3 months ago

The Samsung DirecTV app has always been poor. A stand-alone streaming device will perform much better. 

Community Support

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255.3K Messages

3 months ago

DIRECTV regrets the issues users are having with the new app version, @Nawlin2004. The DIRECTV App will be reverted to a previous version of the software. Rhyan, DIRECTV Community Team

ACE - New Member

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3.5K Messages

3 months ago

You should get one of their Dtv Stream boxes. They sell them on Walmart for 45 bucks. The remote makes it easy to ff and rewind and u can use channel numbers. Also has shortcut buttons for the guide, record, dvr list, home menu, and previous channel. C71KW-400 is the model number. The Samsung app has always sucked.

New Member

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3 Messages

3 months ago

Do u have to wire the box to the tv? Thanks.

ACE - Sage

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46.6K Messages

3 months ago

HDMI cable from DirecTV box to one of the TV's HDMI INPUTs. 

Community Support

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255.3K Messages

3 months ago

We know you have options, but used devices may have some issues, such as wear and tear, or may not be fully functional if they haven't been properly maintained or tested. While we no longer offer a Gemini device (Osprey), you can get a reliable Gemini Air device with a warranty from us. Visit Set up and activate your DIRECTV equipment | DIRECTV Support to learn how to set it up. 

 

Mohammad, DIRECTV Community Team

New Member

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4 Messages

3 months ago

Adding insult to injury, they just increased the price as well.  It's so frustrating to use it now, I'm seriously considering canceling my service, and just using one of the streaming services for day-after/on-demand for the fewer and fewer things I get. 

New Member

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1 Message

3 months ago

The new app is so frustrating. Hate it. My wife hates it so much she wants to cancel

New Member

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3 Messages

3 months ago

Who else misses U Verse? ??? We had caller id on screen - and stock market price lists available. Don’t miss wiring though!!

Anyone notice how BLURRY the programs are when changing channels? Also,the audio fails on starting program. The WORST is that if u try to reverse or fast forward—it goes crazy and reverts to the start of the program!  (Edited per community guidelines)? 

(edited)

Community Support

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255.3K Messages

3 months ago

To fix video and audio issues, please visit Troubleshoot DIRECTV sound and picture issues | DIRECTV Support If technical assistance is needed, contact us for troubleshooting: DIRECTV Customer Service - Phone Support & Chat

 

Mohammad, DIRECTV Community Team


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