Mentor
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211 Messages
HDNET
I have the ENTERTAINMENT package and somehow have HDNET. I thought that was part of an "extra" package. I don't have the other channels from the extra pack, only HDNET. Anyone else? What's changed?
Mentor
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211 Messages
I have the ENTERTAINMENT package and somehow have HDNET. I thought that was part of an "extra" package. I don't have the other channels from the extra pack, only HDNET. Anyone else? What's changed?
Juniper
ACE - Expert
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23.1K Messages
1 year ago
Probably an authorization error. HDNETMovies is part of the Movies Extra Pack (used to be called HD Extra Pack in the early days of satellite DirecTV).
Only Hallmark Movies & Mysteries is in any regular package: Select (not a STREAM package), Entertainment, Premier.
As long as you aren't subscribed to that add-on pack, enjoy the freebie error.
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DIRECTVhelp
Community Support
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255.3K Messages
1 year ago
Hi, Janice. You're right. HDNET Movies is part of the Movies Extra Pack. We're sending you a DM, so we can check what changes. Thank you for your input, @Juniper. Alameen, DIRECTV Community Specialist
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